Disclosure Regarding Collection and Use of Personal Information

This notice explains our online information collection and use practices and the choices you can make about how we use and share such information. Please read and understand this policy to know how we handle your personal information.

As used in this Privacy Policy, Shield Insurance LLC and ShieldInsures.Com refer to all websites (including shieldinsures.com, sub-domains, and any pages connected to shieldinsures.com), mobile sites, applications, and other properties or services owned or operated by Shield Insurance LLC.

By visiting the website or sub-domains, viewing our content, attending or viewing any of our events or programs, and/or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

California Residents:

California residents can find our "Do Not Sell Information" and detailed Cookie Policy here: [CCPA Do Not Sell My Information].

The Information We Collect

Shield Insurance LLC collects the following information:

First Name, Last Name, Email Address, and Mobile Number (if provided)

Additionally, we may collect certain non-personally identifiable information (i.e., generic information that does not identify you personally) when you visit any of our web pages. This may include the type of browser you are using (e.g., Chrome, Safari), the type of operating system you are using (e.g., Windows or macOS), and the domain name of your Internet service provider.

How We Use and Disclose the Information

We will use the personal information you provide online for the purpose(s) you submitted it for. Your First Name, Last Name, and Email Address may be used to send you requested content and relevant information about our services. Additionally, we may send you emails about products or services we think may be of interest. You may opt out of these communications at any time by clicking the unsubscribe link in any email from Shield Insurance LLC.

For SMS communications, you can reply "STOP" to any message from Shield Insurance LLC to opt out of future messages.

We may disclose your personally identifiable information in response to subpoenas, court orders, or other legal processes, or to establish or exercise our legal rights or defend against legal claims. Additionally, we may disclose information as necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety, violations of our Terms of Service, and to protect our rights and property.

A2P 10DLC Compliance for SMS Communications

In compliance with A2P 10DLC regulations, we ensure that any SMS communications you receive from Shield Insurance LLC meet applicable legal standards. Consent will be obtained where required for text messaging, and we will not share text messaging opt-in data or consent with third parties without explicit permission. You may opt out of text messages at any time by replying "STOP."

How We Share Your Personal Information

We will not share the personal information you provide except with your explicit permission.

Our business needs may change from time to time, and we reserve the right to update our Privacy Policy accordingly. Unless otherwise stated, our current Privacy Policy applies to all information we have about you and your account. We will not make material changes to our policies and practices to reduce the level of protection for customer information collected in the past without obtaining consent from affected customers.

Our contractors and service providers who assist us in operating and maintaining our website may have limited access to your personal information. These contractors include vendors who provide us with credit card processing, email distribution, and content for website operations. Access to personal information by contractors is limited to the information necessary to perform their functions. We require all contractors to 1) protect the privacy of your information in accordance with this Privacy Policy, and 2) only use your information for the intended purpose as outlined in their contractual agreement with us.

Shield Insurance LLC is committed to safeguarding your personal information. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Use and Disclosure of Anonymous Information

We may use non-personally identifiable information collected to improve our site's design and content and personalize your experience. We may also use this information to analyze site usage and offer you products or services. Aggregated information may also be shared with affiliated and non-affiliated companies.

Collection of Information by Others

Our site may contain links to other websites with different information practices. Please review their privacy policies, as we have no control over the information collected or submitted on those sites.

Cookies

To enhance your experience with us, our web pages use “cookies.” Cookies are text files placed on your hard disk by our web server to store your preferences. They do not provide personal information unless you choose to do so. Once provided, personal information may be linked to cookie data. You can opt out of cookies by adjusting your browser settings.

Pixels

Some of our web pages contain electronic images known as Pixels or single-pixel gifs. These images allow us to count users who visit those pages and to deliver co-branded services. Pixels are not used to access personally identifiable information but allow us to compile aggregate site usage statistics. Pixels may collect a cookie number, page view timestamp, and description of the page where the Pixel is located.

Discussions and Community Tools; Testimonials

You agree that any information you submit to us through ShieldInsures.Com may be used for promotional purposes. Given the public nature of some of our services, please exercise caution when disclosing personal information. With your consent, we may use a limited amount of information, such as your first name, last name, town, and state, in marketing materials on our website.

International Users

If you are visiting ShieldInsures.Com from outside the United States, your connection will be routed through and to servers within the United States, where all provided information will be securely processed. By using shieldinsures.com and all associated sub-domains, you authorize and consent to the transfer of your personal information and its storage and use as specified above.

How You Can Access or Correct Your Personal Information

For instructions on accessing or correcting your personally identifiable information that we have collected online, please contact us at

[email protected]

. We may take reasonable steps to verify your identity before granting access or making corrections to ensure your privacy and security.

This Privacy Policy reflects Shield Insurance LLC’s commitment to handling customer information with high standards of information security, compliance with A2P 10DLC regulations, and adherence to California's CCPA provisions.